FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days of production time for your order to ship out.  The average shipping times are less than 3 days.  Tracking numbers will be updated the day your order is SHIPPED. If you don't have a tracking number after 3 business days, please email us at yearnsuccess@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money-back guarantee if the product is defective or damaged and never worn. We give you 10 days to send it back to us for a full refund. You must contact us to approve the return and we will issue a return label.  Once we have received the product, we will refund the full amount of your original purchase. 
Please note: If your package is on the way, you must wait for it to arrive and return it before requesting a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, you must follow our return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, kindly notify us via email at yearnsuccess@gmail.com. If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 1-3 business days.

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email at yearnsuccess@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.